Manage Every Community. Lose Nothing.
One platform for your entire portfolio. Switch between properties in a click, keep every community's work separate, and stay on top of what needs attention — without the chaos.
See PM Plans →Every Property in One Place. One Click to Switch.
Stop juggling separate inboxes, spreadsheets, and group chats for every community you manage. NeighborBase gives each property its own fully isolated workspace — and lets you move between them instantly from your dashboard.
- Dedicated workspace per property — data never mixes
- One-click switching between communities
- See open items across all properties at a glance
- Each community has its own board members and residents
- Scales from 2 properties to 100+
Every Request, Across Every Property, Under Control.
Whether you're managing 3 communities or 30, every homeowner request is tracked, assigned, and visible — filtered by property so nothing from Stonegate ends up in Maplewood's queue.
- Requests automatically scoped to the right property
- Residents can submit and reply by email—no login required
- Assign to board members or yourself; star and search the queue
- Internal notes visible only to your team
- Automatic status updates sent to residents
- Full request history per property, always searchable
Run Violations for Every Community—Cleanly Separated.
Issue violations with photos, categories, and optional fines, and walk each one from issued to resolved. Every community keeps its own categories and history, and residents only ever see the violations on their own unit.
- Issue with category, date, fine amount, due date, and photos
- Status workflow: issued → acknowledged → resolved
- Per-property categories and full violation history
- Filter by status, category, unit, fine, and date range
- Board-only internal notes residents never see
Tasks and Deadlines — Organized Per Property.
Keep each community's board work separate and structured. Assign tasks, track due dates on a Kanban board or list, and link tasks to the requests they relate to — so nothing falls through the cracks when you're managing multiple communities at once.
- Tasks assigned and tracked per property
- Drag-and-drop Kanban or sortable list view
- Due dates with overdue items flagged in red
- Link a task to its related request; comment in-thread
- Board member continuity — history survives turnover
Instant Answers From Every Community's Documents.
Upload the governing documents for each property — bylaws, CCRs, rules — and get instant, source-cited answers without digging through PDFs. Each community's documents are kept completely separate.
- Upload documents per property — never mixed
- Ask questions in plain language with page-cited answers
- Draft resident replies and deflect common questions with AI
- Emailed requests are auto-filed under the right category
- Available on Standard, Pro, and Enterprise plans
See Everything Across Every Community.
Stay on top of your whole portfolio without logging into seven different tools or digging through email threads.
One-Click Property Switching
Move between communities instantly. Each property has its own dashboard, requests, tasks, and board — fully isolated, always one click away.
Portfolio Dashboard
See a summary of open requests, overdue tasks, and recent activity across all your properties — before drilling into any individual community.
Cross-Property Alerts
Get notified when anything needs your attention across any property — new requests, overdue tasks, or board member actions waiting on you.
Isolated Data Per Property
Every community's data is completely separate. Residents and board members only ever see their own community — no accidental cross-contamination.
Per-Property Document Storage
Store each community's governing documents, contracts, and records in their own workspace. Find anything instantly with full-text search.
Announcements Per Community
Post a dated announcement to any community. It banners on every dashboard, emails opted-in residents, and expires on its own — no manual cleanup.
Property Manager Role
Full board-level access to requests, tasks, replies, and dashboards — with admin powers like billing and branding configurable per community.
Light, Dark & Auto Themes
Work the way you like. Choose light, dark, or an auto mode that follows the time of day — on a warm palette that's easy on the eyes.
NeighborBase Vs. Managing Properties Manually
What changes when you stop duct-taping together email, spreadsheets, and group chats.
| Feature | NeighborBase | Email & Spreadsheets |
|---|---|---|
| Multi-property workspace | ✓ Built-in | ✗ None |
| One-click property switching | ✓ Always | ✗ Different inboxes |
| Data isolation per property | ✓ Guaranteed | ✗ Easy to mix up |
| Centralized request tracking | ✓ Per property | ✗ Scattered |
| Task ownership & deadlines | ✓ Clear | ⚠ Spreadsheet hacks |
| Automatic resident updates | ✓ Built-in | ⚠ Manual every time |
| Board member continuity | ✓ Always preserved | ✗ Lost on turnover |
| Document Q&A (AI) | ✓ Included (Standard+) | ✗ Manual PDF search |
| Submit & reply by email (no login) | ✓ Built-in | ⚠ Just another inbox |
| Violations tracking per property | ✓ Built-in | ✗ Separate spreadsheet |
| Scales to 100+ properties | ✓ Yes | ✗ Falls apart |
Ready to Bring Order to Your Portfolio?
See how NeighborBase works for property managers — we'll walk you through it.
Request a Demo →